Terms of Service
Last updated: June 2026
These terms govern your use of Hora. By using Hora you accept them.
About the service
Hora is a web app that lets salons take and manage online bookings. The service is operated by Petar Hajak, Croatia, contact info@hora-booking.com.
Who can use it
Hora is intended for business users (salons and sole traders). By creating an account you confirm you are authorized to do so and will provide accurate information.
Your account
You are responsible for your account, your credentials and the activity of staff you invite. Tell us about any unauthorized access.
Subscription, pricing and payment
The Free plan is free. Paid plans, once available, are billed in advance for the billing period. You can cancel at any time and the service stays active until the end of the paid period; we do not refund a period already started. VAT handling depends on the payment provider. SMS messages, once available, are charged per message sent.
Your responsibilities and client data
For the data of your clients you are the controller and are responsible for processing it lawfully and on a valid legal basis. Hora processes it as a processor, on your instructions (see the Data Processing Addendum).
Acceptable use
Hora may not be used for unlawful content, unsolicited messages, infringing the rights of others, or in any way that harms the operation or security of the service.
Service availability
We aim for high availability, but the service is provided "as is", without a guarantee of uninterrupted operation. Hora is in an early stage, so features may change.
Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect damages or lost profit. Our total liability is limited to the amount you paid for the service in the previous three months.
Termination
You can stop using the service and close your account at any time. We may suspend or terminate an account that breaches these terms.
Intellectual property
Hora, its software and brand remain our property. Your data remains yours.
Changes to the terms
We may update these terms. We will notify you of significant changes, and continued use means acceptance.
Governing law
These terms are governed by the law of the Republic of Croatia, with jurisdiction of the competent court in Croatia.
Data Processing Addendum
When Hora processes the personal data of your clients on your behalf, it does so only on your instructions and to provide the service, keeps it confidential, applies reasonable security measures, uses trusted sub-processors (Supabase, Resend, Cloudflare), and deletes or returns it when the service ends. This addendum forms part of the agreement under Article 28 of the GDPR.
Contact
For questions about these terms, contact info@hora-booking.com.