All guides

Customers

All your clients, their trust score, notes and visit history.

9:41
3 PH
Customers
Everyone who's booked with you.
Add a customer
Search by name, phone or email
AK
Ana Kovač
+385 91 234 5678 ana.kovac@gmail.com
IM
Iva Marić
+385 98 765 4321 iva.maric@gmail.com
LŠ
Lea Šarić
+385 95 111 2233 lea.saric@gmail.com
MK
Marta Kovač
+385 91 234 9876
PL
Petra Lukić
+385 99 456 7812 petra.lukic@gmail.com
SD
Sara Došen
+385 92 333 4455
1

Every client in one place

Every client who books automatically gets a profile. Search them by name, phone or email, or add one manually.

9:41
3 PH
Back
Ana Kovač
ProfileDurationsTrust scorePast appointments
Full name Ana Kovač
Phone +385 91 234 5678
Email ana.kovac@gmail.com
Notes (optional)
Allergic to latex. Likes a natural look, 11 mm classics.
Staff see these notes on their own bookings with this client.
Booking emails
Send approved / cancelled / reminder emails to this customer.
Booking WhatsApp messages
Send approved / cancelled / reminder messages to this customer on WhatsApp.
2

Profile and notes

Open a client to edit their contact details and jot down notes (allergies, preferences, anything worth remembering). It's also where you choose whether they get email notifications.

9:41
3 PH
Back
Ana Kovač
ProfileDurationsTrust scorePast appointments
Ana Kovač Normal
No warnings.
5 visits · 0 no-shows · 1 cancelledEdit counts
Block this customer
Blocked customers can't request appointments through your booking page. You can still create appointments for them manually.
3

Trust score

Each client has a trust score that climbs with every visit and drops with no-shows and cancellations. You can also block a problematic client so they can't book online.

9:41
3 PH
Back
Ana Kovač
ProfileDurationsTrust scorePast appointments
Past appointments
Every completed and no-show visit, most recent first. Any notes captured after the appointment show up underneath.
June 2026
Volume lashes
Wed, 18 Jun 2026 · 11:00 – 12:30 · Maja
Classic 11 mm on the outer corners, glue for sensitive eyes.
– Maja
May 2026
Lash refill
Wed, 28 May 2026 · 10:00 – 11:00 · Maja
Gel polish
Fri, 9 May 2026 · 15:00 – 16:00 · Ivana
4

Visit history

Their profile lists every past appointment, most recent first, with the notes you wrote after each visit. So you remember every client, even months later.

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