Trust rules

Every client has a trust score. Set how it's calculated and protect yourself from no-shows.

All guides
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Pravila povjerenja

Svaki klijent ima bod. Svaki termin ga mijenja.

Bodovi Kazne VIP
Bodovi po terminu
Dolazak +1
Nepojavljivanje −3
Otkazano −1
1

Points per appointment

Decide how many points a completed appointment is worth, and how many a no-show or cancellation takes away. Each client's score then rises and falls on its own.

9:41

Pravila povjerenja

Bodovi Kazne VIP
Automatsko blokiranje
Klijenti se sami blokiraju na pragu.
Kada blokirati klijenta
Bod padne na ili ispod −15
Ukupna nepojavljivanja 5
Kada označiti („na promatranju”)
Bod padne na ili ispod −3
2

When to block a client

Turn on automatic blocking and set the thresholds: at what score or how many no-shows a client gets blocked, and when they only get a warning (“watch”).

9:41

Pravila povjerenja

Bodovi Kazne VIP
Kada označiti klijenta kao VIP
Završenih posjeta za doseg 10
Najviše dopuštenih nepojavljivanja 0
Ana K. VIP

Zelena oznaka uz ime klijenta.

3

VIP clients

Reward your reliable clients: after enough completed appointments with no no-shows they get a green VIP badge by their name.

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Blokiran

Ne može rezervirati online. Vi ga i dalje možete dodati ručno.

Na promatranju

Može rezervirati, ali vidite upozorenje prije potvrde.

VIP

Pouzdan klijent. Zelena oznaka uz ime.

4

What it means in practice

A blocked client can't book online (you can still add them by hand), a watched client shows you a warning before you confirm, and you spot VIPs at a glance. It's all visible on the client's profile too.